Resilient Management through a pandemic

Resilient Management through a pandemic

We know that having a resilient management team is important, it’s a good thing and is certainly required during a pandemic. Funny thing is that very few business can actually define it, understand if they have it yet alone measure it.

We often hear about someone being resilient to change or having a resilience to a challenging work environment or perhaps market conditions but what does that actually mean?

There are a number of elements can be attributed to the individual natural of that person or their ability to forward plan & forecast for all events: almost a built in SWOT radar.

What is ‘Resilient Management’ perceived as?

  • Some would say its the ability to overcome setbacks, adapt to change, and win against adversity.
  • Some would say that it is an attribute passed down from ones parents and influences though life.
  • Some would say its having a thick skin, having gone through previously tough times and bouncing back.

Resilient Core Metrix

Let’s break it down into the core attributes often found at an individual level:

  • Strong optimism
  • Benevolence
  • Defined Moral Code
  • Facing challenge with humour or a smile
  • Social Support
  • Ability to embrace & face challenge
  • Role modelling
  • Centred purpose in life
  • Training & development, thought leadership

Naturally, there are many elements however the above form a good bird’s eye measure so that we begin to understand the underlying attributed that built towards a person’s natural or approach to resilience.

Equally its worth noting that some people are resilient on a business or personal level others are resilient in both environments.


Organisational Resilient Management

Organisational resilience is often seen as an organisations ability to both survive and thrive in a world of uncertainty. Over and above and individuals resilience the complexity and moving parts often make it more complex in an organisation level.

True resilient business’ posses a few important traits, namely; the foresight and situational awareness that prevents an emerging challenge and those that turn a crises into a strategic advantage/opportunity.

This viewpoint is often lead from an individual level who then influences a senior management team.

We have seen time and time again that regardless of where any particular idea comes from inclusion & communication at a high level are critical to its acceptance and swift rollout. 

Is resilience strategically important across your Management team?

The short answer is; Yes, of course it is! 

Any organisation that can apply sound decisive leadership during any crisis inevitably places that business with a strategic advantage over their competitors.

A plethora of authors that have covered this topic; however Covid-19 has thrown a spanner in the works for many organisations as it places extra strain on already stretched teams with an often detached and distance management connection..

Covid-19 Resilient Management

We have seen clients and business:

  • Embrace the change and continue to operate in a tailored  manner (Teams engaged management).
  • Embrace the change and adapt their offering & delivery.
  • Embrace the change and restructure to accommodate the pandemic.
  • Use this pandemic to engage with competitor employees whilst they are working from home.
  • Utilise Covid as a rare opportunity to plan and evolve their operation.
  • Utilise Covid as a purpose to remove dead wood for a leaner operation.
  • Not Embrace the change & struggle to adapt  to the challenge.
  • Struggle with workforce planning and mobilisation.
  • Struggle with team engagement & motivation.
  • Burry their heads in the sand.


Be what it may, the COVID-19 pandemic has brought some real challenges in-terms of decision making, operational effectiveness, workforce planning/management & motivation let alone business development and keeping the doors open.

We know that It is vitally important that business seek to evaluate an individual’s resilience during their assessment be that by example or situational investigation.

If you would like to find out how we measure and evaluate, please reach out.

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