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TitleSales & Marketing Director - EMEA
LocationUK / Europe
Job Information

Sales & Marketing Director - EMEA

Position Overview

This role is responsible for managing our clients sales organisation and generating revenue for the product line in the European Region. The product line includes all of our clients intelligent lighting fixtures and management platform. The Sales Manager reports to the Director of International Sales.

This role includes: (i) forecasting business & market needs; (ii) achieving monthly, quarterly and annual sales targets; (iii) formulating & implementing sales tactics, sales process and sales reporting/analytics to improve performance and measure ongoing productivity of the sales team; (iv) providing feedback to the organisation based on customer and market response to the products and competitive intelligence, and (v) ensuring customer satisfaction.

This position will drive sales based on the Company’s sales methodology including account penetration, partner recruitment, training and support, prospect qualification, sales process planning, negotiation, and closing all sales opportunities.

Candidates must have a demonstrated track record of success including: (a) sales management experience, including selling a sophisticated technology-based product line; (b) forecasting and reporting requirements; (c) proven experience managing a partner network; and (d) exceeding multi-million dollar revenue targets.

The ideal candidate will possess a dynamic, high-energy interpersonal style with a strong sales and revenue generation focus.

Responsibilities & Expectations

  • Meeting and exceeding revenue growth targets in the region
  • Accurately forecasting and achieving sales targets
  • Effectively managing resources to close sales opportunities
  • Understanding industry trends, product capabilities and customer requirements
  • Establishing executive level, long term customer relationships for the long term growth of the company
  • Ensuring customer satisfaction
  • Develop a close working relationship with the direct and reseller sales people who need in-depth technical expertise\
  • Develop timely and accurate lighting layout and ROI models based on given customer project requirements.
  • Responsible for development and delivery of product demonstrations
  • Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
  • Approximately 50%+ travel

Required Experience & Competencies

  • Undergraduate degree in Marketing, Business or a technical discipline. Graduate degree preferred.
  • 2 or more years in Enterprise, technology, or IT sales; Knowledge of the warehousing and manufacturing lighting market helpful.
  • Experience building and managing a value-added reseller network is required
  • Outstanding leadership with a demonstrated competency of managing technology sales through times of growth, change and ambiguity.
  • Proven solution sales experience in (i) identifying market size and focus; (ii) developing sales pipelines; (iii) penetrating new accounts; and (iv) driving the sales process within a relationship-driven reseller-assisted selling environment.
  • Demonstrated experience using sales analytics and funnel management techniques to drive productivity, as well as ensure appropriate sales activity with visibility of the pipeline to senior management for forecasting and business planning.
  • Experience working closely with Marketing on programs to support the sales organisation, including lead-generation programs.
  • Experience managing sales for sophisticated technology product lines.
  • Furthermore, requires ability to multi-task numerous sales projects simultaneously, while ensuring revenue targets are met.
  • Proven ability to navigate and sell to large, complex organisations.
  • Demonstrated management guidance and initiative, implementing business plans and territory plans within the region; at the same time, closely involved in the overall business, customer relationships and the details of sales transactions.
  • Proven Track Record in over-achieving quarterly and annual sales targets. Experience consistently exceeding multi-million dollar quotas, with demonstrated success in accurately forecasting quarterly and annual targets, and achieving sales commitments.
  • Experience in successfully managing the sales cycle from business champion to the executive level. Positioning the value proposition and selling to the “C”- suite is a must.
  • Solid knowledge of and experience in formal sales training (i.e. Solution-Selling,
  • Customer-centric Selling, Strategic Selling and/or Value Selling).
  • Strong problem-solving and analytical skills.
  • Experience implementing and utilising sales automation tools such as Salesforce.com.
  • Solid understanding of relevant technology and platforms.
 Apply Now
TitleData Centres Health and Safety Manager
Salary£40,000 Comp + bens (Inc. Car)
LocationLondon, South / Reading
Job Information

Data Centres Health and Safety Manager

Our client designs, builds, leases and operates the most innovative and efficient data centres in the world. Developing, operating and managing the data centre infrastructure and facilities the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency in a safe, healthy working environment. We are seeking an experienced, organised and outgoing individual to join the Data Centre team and manage the Health and Safety program for its rapidly growing leased and owned data centre portfolio.
The DC Health and Safety Manager will be responsible for working with existing site teams to develop and manage a global Health and Safety program focusing on our leased and owned data centres in the U.K. and Europe. An ability to communicate effectively, form partnerships and influence and drive stakeholders (both internal and external) is a requirement for this position. This position is full-time and located in our Reading office.


  • Develop and maintain a health and safety management system that incorporates applicable country-specific federal and local regulatory requirements, including OSHA compliance, and reflects the unique operating environment of our data centres
  • Develop a health and safety training program that addresses the unique needs of a data centres.
  • Conduct and review risk assessments using industry-best safety engineering and other risk management principles
  • Conduct safety inspections at our data centres and identify corrective actions, if necessary
  • Develop and maintain a centralised injury reporting and corrective and preventive action system, and establish lessons learned procedures
  • Ensure as much global standardisation of programs across sites as possible
  • Collaborate with existing and new site teams in developing and rolling out various elements of the broader H&S program


  • Degree in a related field, advanced technical degree also desirable
  • 12+ years of Health and Safety programme experience, including experience and familiarity with OSHA compliance, risk assessment (including job hazard specialisms), PPE requirements and incident management (incident response training, reporting, root cause analysis and lessons learned)
  • Experience with ISO14001 standards and European health and safety requirements preferred but not required
  • Ability to effectively manage multiple projects and coordinate with internal staff and external consultants, vendors and other stakeholders
  • Strong analytical and creative thinking skills, must be an excellent written and verbal communicator
  • Ability to travel domestically and internationally as needed (20% at times)
  • Must be familiar with Word, Office, Excel and Powerpoint
 Apply Now
TitleBusiness Intelligence Manager EMEA
Salary£69,000 Comp + Bens.
Job Information

Business Intelligence Manager EMEA

Our client is a full-service clinical research organisation, who provide a full range of Phase I to IV clinical development services for the world’s pharmaceutical, biotech and medical device industries across six continents.

They believe that therapeutic and operational experience forms the foundation for taking medicines successfully through clinical development. From their early days as an academic CNS research organisation in the 1980s, to the formation of INC status in 1998.

Their Sales and Marketing team drive the development and growth of our customer relationships worldwide with Business Development, Marketing, Proposals and Sales Analytics & Business Intelligence as our core functions.

We are currently looking to strengthen our Sales Analytics & Business Intelligence team in Europe and are seeking a Senior Business & Market Intelligence Manager to join & lead our analytics team.

A brief summary of duties you will be involved in as a Senior Business & Market Intelligence Manager:

• Own the Business and Market Intelligence processes, in support of the identification of market opportunities, strategic account planning, sales pursuits, Bid Defence Meetings (BDM’s), competitive intelligence & lead generation initiatives

• Utilise a combination of external industry sources, internal metrics and subject matter expertise to lead and support measurement, analysis and reporting of key business trends and drive business and market intelligence needs


To succeed in this role you will need the following skills/experience:
• Degree in Business or preferably in a related field; or equivalent combination of experience and education is required, an advanced degree (MS/MBA/MHA/MPH) is preferred

• Significant experience managing a business, market and/or competitive intelligence function in the CRO industry

• Working knowledge of sales, marketing principles, practices, tactics and tools
• Thorough knowledge of research and analysis methodologies/practices
• Ability to extrapolate and succinctly summarise and explain highly technical or complex issues to a high-level management audience

• Proficiency and experience in industry-specific databases and sources (e.g; Adis, Thomson, Business Insights, VerusMed, PharmSource)

 Apply Now
TitleSales Director - Medical Devices
Salary£88,000 Comp + Bens with Attractive OTE.
LocationUK / Europe base with 30/40% travel
Job Information

Sales Director - Medical Devices

Our Client is a global medical products and technologies company, with leading market positions in Ostomy care, wound therapeutics, continence, critical care and infusion devices.

Their products provide a range of clinical and economic benefits, including infection prevention, protection of at-risk skin, improved patient outcomes and reduced total cost of care. We are recruiting on behalf of our client for an experienced European Based Sales Director who will report directly to the Board of Directors. This is home office & field based role covering the whole of Europe.

In the role of European Sales Director you will be responsible for the achievement of a portfolio of sales and market penetration achievement across the region, managing local promotional activity, budgets and administration to achieve good return on investment.

You will be responsible for the leadership of an existing team of 7 Territory Sales Managers to deliver sales across the region, ensuring KPIs around call activity, evaluations, audits are met in line with sales strategy. You will be required to develop business plans and take full ownership of all business decisions within the region.

We seek to engage with candidates with an extensive background in medical device or pharmaceutical sales along with previous sales team management experience.

Experience of working within cross functional teams to achieve common objectives along with the demonstrable ability to support, coach and motivate others is essential.

You must have the ability to communicate on all levels and have experience of working with a broad range of NHS personnel. A salary up to £88,000k is on offer, dependent on experience, together with an excellent uncapped bonus.

 Apply Now
TitleDirector of Customer Excellence Strategy
Salary£94,000 Comp + Bens
Job Information

Director of Customer Excellence Strategy

Tactical improvement of the 'Consumer Experience' is a critical part of the reinvention our clients business. As part of this reinvention, we are building an Experiences and Quality team that is obsessed with our customer, focused on quality and thinking about the end to end customer experience to our customers around the world. The Director of Experience and Quality Strategy team is a member of the SMT (Senior Management Team) within the Personal Systems organisation.

You will lead the Experiences, Quality and Curation teams. The Experiences Team is responsible for defining experiences strategy for our Products and will work closely with the core product teams in the Global Business Units. The Quality team is responsible for measuring customer satisfaction and identifying opportunities to address customer issues.

To be successful, you will set clear plans with the General Manager for our top products and drive the adoption of new products with a special focus on new categories.

Successful candidates will have extensive experience in software and experience in product management. You must have strong track record of customer empathy and a focus on quality.

Key Responsibilities:

Lead a team of employees who drive experience strategy and curate experiences throughout the development process.

Develops strategy that sets the priorities for and defines new products. Responsible for operational success, strategic alignment and integration of activities with other major organisational functions.

Fully accountable for the success of the designated function or department. Owns a significant number of measurable functional, operational and strategic goals or priorities such as customer satisfaction, new feature introduction, etc. Contributes to the overall strategic definition of a function with strong business acumen. Acts as a key advisor to executive management in influencing the strategic direction of the business.


Education and Experience (minimum):

· College degree in Marketing/Business/Technical
· 15+ years of business experience in Software and Experience Product Management
· Strong track record of customer empathy and a focus on quality
· Amazing analytical skills, passion for products (hands on and strong technical skills (can work and coach on root cause)
· Minimum 5 years work experience leading product development

Knowledge and Skills:

· Demonstrated Management Skills
· Demonstrated strategic leadership in product design or current product management
· Demonstrated experience working with selling partners, R&D or customers
· Proven experience leading, driving and measuring virtual teams towards a common goal
· Ability to interact with all levels of the company, including senior management

 Apply Now
TitleInstallation Director
Salary£50,000 to £70,000 Comp + bens.
LocationSouthern London, Home Counties, South, South East
Job Information

Installation Director

Established in the 1980’s our client’s reputation has grown and their client base expanded steadily, as such to assist in their expansion plans we are searching for 2x experienced Diesel Engine Standby Generator – Business Development (Senior) / Sales Manager’s to join their existing team.

Our client provides expertise in the design, planning and implementation of critical power systems across all major market sectors ranging from Retail, Banking, Finance and Energy through to Industrial and Petrochemical.

They are also the largest supplier of Data Centre, critical power solutions to the financial sector in the UK.

With two large UK manufacturing and production sites, their project management team offers a wealth of experience in the application of ‘fit for purpose’ power solutions.

Long established partnerships with leading manufacturers, coupled with the in-house expertise of their very own Group in Germany guarantees the very latest in equipment and technology from market leaders.

To succeed in this role, you will be a natural business developer / net-worker of a Senior Sales Management calibre. You will be used to generating your own leads, consult with your own clients and able to source and secure Generator, Genset and Ancillary equipment projects from £ 50k to £3M.

Each project may require different applications of technology dependent on client requirement; it is therefore critical to the success of this role that you demonstrate a solid understanding of the generator application and are able to articulate this into compelling tender documentation in order to secure turnkey projects.

To take advantage of a great opportunity to work with one of the market leaders in Power Solutions, forward your resume today.

Contact; Colin Tovey – Managing Director; Tel +44 (0) 843 289 7866 or email your resume; office@resilient-ms.co.uk

 Apply Now
TitleArea Sales Manager
Salary£38,000 Comp + Bens.
Job Information

Area Sales Manager

The role of the Area Sales Manager will be to report into the regional Sales Manager, reporting profit reports, margin success and conversion rates for the territory.

The Area Sales Manager will be selling to their clients a full range of products, some of the clients will be restaurants, pubs, bars etc across Twickenham. The role will require the Area Sales Manager to account manage the existing accounts to increase revenue while seeking out new business.

– Must be currently selling into HORECA accounts
– Must be a good relationship builder
– Strong new business winner
– Being passionate about food will also be beneficial

Our client is a leading Food Service wholesale national provider.

Where specific UK qualifications are required we will take into account overseas equivalents.

 Apply Now
TitleHead of Sales – Financial Software
LocationLondon, Central
Job Information

Head of sales – sales manager, financial services, investment , IMS, front office, middle office, back office. London £80k + bonus

Resilient is working alongside a software company that specialise investment and wealth management software used by buy-side firms for front, middle and back office purposes.

They are well established in central Europe and have plans to become a major force in the UK market by offering superior functionality and flexibility over the competitor systems.

As the Head of Sales, your role will be to work with the head of pre-sales to plan and execute a strategy for growing the UK business.

Our client is looking for someone with experience selling complex financial software that can utilise industry knowledge, a strong contact base and a good understanding of financial instruments to drive the company forward.

This is a fantastic opportunity for someone to join a company that has the proven ability to take market share from major vendors and has plans to make similar moves in the UK.

Upon your successes you will be well positioned to progress to running the UK business or to begin a similar assignment to this one in the Asia market. This will suit a candidate who has established themselves as a valuable sales person but who is at a company where career progression is limited.

Their system competes with the likes of CRD, Simcorp, Linedata, Advent and Fidessa Buy Side (Latent Zero) and they are looking for someone with experience selling type of software solution.

By offering significantly more flexibility and customisation options, they are able to offer a better value solution that can cater for the front, middle and back office need of any investment management firm.

  • To be considered for this position you must have the following:
  • Complex financial software sales experience
  • 3+ years of sales team management experience
  • Multi asset class understanding
  • Buy side / investment management understanding
  • At least a basic grasp of what this type of technology does
  • Experience devising sales strategies

This is an incredible role that will put the successful candidate on a rewarding career path and allow you to stake a claim for senior position as the company grows organically. To be considered for this position please forward your CV immediately, this is an urgent requirement.

 Apply Now
TitleOperations Director
Job Information

Operations Director

Our client is a transport operator with Airport, Rail, Coach and Bus interests across the UK. Following a recent restructuring and imminent strategic growth period they are looking to appoint a highly driven Operations Director to lead the company through its next generation of delivery.
The Role

Will operate nationally across all regions and business units. Your remit will be one to monitor efficiencies for operations, introducing robust programme solutions.

Acting in a highly client facing role you will agree, implement and process maintain improved KPI’s across Group.

The Requirement

As a pragmatist you will have the appropriate leadership, management skills and mental agility to operate nationally at both pre and post contract stages.

You will lead by example ensuring that the commercial and operational targets are achieved.
In the first instance please forward your resume.

 Apply Now
TitleHead of Acquisition
LocationLondon, Greater London
Job Information

Head of Acquisition

Our client is looking for the Head of Acquisition to drive their digital business forward. The client is one of the fastest growing online gaming companies and is looking for someone who can design and deliver the marketing strategy and execution across all channels and media.

You will work with all marketing tools including PPC, Display, Consumer PR, affiliates and Offline advertising to drive customer acquisition and show year on year growth in player numbers and revenues. This is a demanding role that is looking for a proactive and results driven Marketing leader.

Desired Skills and Experience

3 - 5 year digital marketing experience in an agency or client side role

Experience in dealing with media, marketing and creative agencies

Passion for I-Gaming

Strong analytical skills

The passion to learn new marketing channels and be at the forefront of development.

 Apply Now
TitleECommerce Director
Salary£70,000 - £80,000 Per annum Comp + bens. (Car Inc)
Job Information

ECommerce Director

As Ecommerce Director, you’ll work with our Managing Director to plan and manage our UK and global Digital strategy – including trading, merchandising and marketing activity, ensuring best practice methodology, site optimisation and an incredible customer experience to attract, convert and maximise retention, driving our business growth.

You’ll be someone who has a passion and a vision for all things digital; You’re so up to date on the latest developments that you can almost see the next one coming. You’ll be in at the very start of a visionary brand that believes in doing good – and making really good products.

The Responsibilities:

Trading / Merchandising

  • Manage all Foam and Substance transactional and non-transactional websites globally
  • Set and manage Digital budgets
  • Responsible for Direct channel forecasts, including building the territorial sales plans and management of KPIs
  • Ensure an exceptional customer service experience on the site at all times by measuring, testing and continuous improvement
  • Take the lead on all digital projects
  • Optimise the site through analytics and onsite usability testing
  • Prioritisation of website bugs and usability issues reported through the service desk and management of bug fixes and development / enhancement tasks
  • Provide analysis and reporting on range performance
  • Merchandising of the website, ensuring appropriate presentation of all category and product pages
  • Ensure product detail information accuracy, including copywriting, image selection and sizing guides
  • Ensure key products are featured, cross-sell and up sells are allocated and key customer journeys are reflected
  • Guarantee accurate and appropriate presentation of any language and currency sites
  • Review touch points to identify opportunities for sales growth; including bestsellers, category traffic, top product views, abandonment etc.
  • Work closely together with all relevant departments within the brand ensuring any plans reflect the departmental forecast


  • Liaise with the offline marketing team and represent key brand focusses
  • Lead in testing new marketing channels for suitability
  • Optimize brand visibility on all search engines through SEO and SEM
  • Drive sales and brand awareness through our paid search media in partnering with our digital agencies
  • Develop standalone digital projects, integrated campaigns to develop brand presence on social networks, track brand buzz online and deliver related blogs and emails
  • Developing and executing a comprehensive engagement strategy focused on user activity and retention
  • Devise and execute email strategy and oversee campaigns, measuring and reporting on ROI
  • Design and manage quantitative measurement programs that can track ensure and analyse performance for all campaigns 

The Person:

  • Extensive international ecommerce P&L experience plus recent experience in a similar role for a Brand with luxury or consumer focused lifestyle products
  • Deep understanding of digital marketing strategy as well as the ability to lead and execute digital creative development and production processes
  • Results focused with strong business acumen and a desire to deliver a high quality and a ‘trading’ mentality
  • Excellent analytical skills and the ability to synthesize large amounts of data and information into concise recommendations and action for the company
  • Passion for the web and sound knowledge and experience of online selling as a multi-channel retailer, merchandising and operations including direct experience of analytics, SEO, payment systems and fulfilment systems
  • Basic understanding of HTML W3C standards and Familiarity with web development technologies
  • Experience with a large platform
  • Strong relationship building and management skills with both internal stakeholders and external partners/agencies
  • Inquisitive – proactive in asking the tough questions to get clarity
  • Credible with Senior Managers and Board
  • Willing to be hands-on and deal with the detail of an entrepreneurial start-up business
 Apply Now


Whether you are a client looking to appoint a new individual or a candidate looking for your next career move, we would love to hear from you!



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